Frequently Asked Questions

I’ve never been to therapy. Isn’t just for people who aren’t strong enough to deal with life?

People who are willing to ask for help show the strength of self-advocacy. We all need help sometimes. While you may have been able rely on your inner strength in the past, for some reason that approach isn’t working right now. Perhaps your concerns feel overwhelming and are making it difficult to access your past strengths. Together, we will identify what those strengths are and how to utilize them to manage what is happening now.

How do I know when to seek mental health treatment for a loved one or myself?

Each mental health condition has its own set of signs and symptoms. In general, however, professional help may be warranted if you or a loved one experience:

  • A noticeable change in personality, eating, or sleeping patterns
  • The inability to cope with problems or daily activities
  • Excessive worry or anxiety
  • Feeling profound sadness or experiencing in loss of interest or enjoyment
  • Disruptive anger
  • Thinking or talking about suicide

Please call us for a free phone consultation to see if therapy might be a good option for you right now.

What can I expect during a therapy session?

We customize our therapeutic approach to your specific needs because each person has different issues and goals for therapy. Therapy will look different for each individual, but our approach to therapy is collaborative. We need clients to take an active role throughout the therapeutic process, both in-session as well as through at-home practice.

Can’t I just take medication?

Medication is not a panacea. While the medical route can help to treat and allay symptoms, our work together is designed to explore the root of the issue, examine your behaviors, and impart strategies and tools that can help you accomplish your personal and/or relational goals. Medication can be effective and is sometimes needed in conjunction with therapy. A multi-pronged approach might be more effective than a single form of treatment.

Can providers at Building Insight Counseling prescribe medication?

While we cannot prescribe medication in our office, we have a list of referrals for providers who are able to see our clients for medication evaluation, prescribing, and management.

How can I help myself during the therapeutic process?

We are so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication is crucial to your success. We may only see each other for one or two sessions a week, so the work you do outside of sessions will be instrumental in guiding your personal growth and development.

What if I am feeling suicidal, or worried that my loved one is actively suicidal?

Suicide is a true medical emergency. Please seek immediate assistance. Call 911, go to your nearest emergency room or contact the National Suicide Prevention Line at 1-800-273-8255. You can use the Crisis Text Line by texting “Go” to 74174

Will the information I share in therapy be kept private?

Building Insight Counseling has the highest regard for the safety and security of our clients’ information. We comply with state and federal rules and regulations regarding patient confidentiality. Our scheduling, financial, and telehealth computer software is HIPAA compliant. Please visit our About page, under the subheading Notice of Privacy Practices to learn more about our confidentiality policies.

What services do you provide?

We provide empirically-supported treatments for difficulties commonly experienced by late adolescents (18+) and adults. 

Who can benefit from your services?

Anyone who is experiencing difficult thoughts, feelings, or behaviors may be able to benefit from our services.

How do I get started at Building Insight Counseling?

Please contact us at 732.234.9950 or email us at support@buildinginsightcounseling.com to request a free 15-minute phone consultation.  If you reach our voicemail, we will be in touch within 24 hours.

During our phone consultation, we will be able to discuss services and gather information to determine whether we may be able to help. If we think it may be a good match, a diagnostic evaluation will be scheduled. You will be granted access to our patient portal where intake forms can be completed prior to attending the initial diagnostic evaluation. If it is determined that we are unable to address your needs, you will be provided with some referrals for other clinicians who may be better suited or specialize in the issues you are navigating.

Do I have to bring anything to my initial session?

Following the telephone consultation, if you are scheduled for an in-person session, you will given access to a patient portal, where you will be able to complete forms and provide information online.  Once completed, your therapist will receive this information, which will expedite the evaluation process. Paperwork must be completed 24 hours prior to the initial appointment.

How long are therapy sessions?

The initial intake appointment is 60 minutes.  Subsequent appointments are 50 minutes.

How long will treatment last?

The length of treatment is dependent upon a number of factors including the type of assistance you would like, how many different concerns you want to focus on, your motivation for home practice, and the nature of the treatments that you and your provider select. You and your therapist will work together to decide the length of treatment to obtain the best results.

How can I pay for Out-of-Network services or co-pays?

Payment is requested at the time services are rendered.  We accept cash and credit cards.

Will my health insurance cover my mental health treatment?

Our clinicians are in-network with United Health Plan and Aetna.  If you have out-of-network insurance coverage (OON), we can provide you with a bill containing all the necessary information for insurance reimbursement.  Please contact your insurance company to determine benefits and rates of reimbursement for out of network providers.